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The Irate Customer: Dealing with Customer Dissatisfaction!

Every business will have one. At some point, for some reason, a customer will become irate. Not just dissatisfied or upset but irate. Have a solution ahead of time so that you can keep your cool and...

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Types of Customers: The Price Shopper & the Deal Hunter

There are many kinds of customers who come into your store or click on your site in a day. Some of these shoppers are looking for good value, some don't know what they are looking for, and some are...

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Handling Demanding Customers & Building Customer Relationships

Most of us don't run businesses like assembly lines where we turn out one satisfied customer after another. Some of our transactions are like that: quick, efficient, and profitable. Many transactions...

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Handling Customers Who Take Too Much of Your Time

We've all had those customers: they are chatty, they ask a lot of questions, they love to have a conversation, and they linger in our waiting room for a second or third cup of coffee. Although every...

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How to Build the Best Referral Program: Create an Effective Referral Program

When the economy is good and a business' marketing messages are strong, getting customers is not a problem. Unfortunately, in an age of brand disloyalty, businesses need to work overtime to keep...

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How to Attract Clients: Tips to Attract More Clients

This is important, as it is necessary for you to know about your field of business, which in turn helps you to promote your business and keep expenditures down. Your knowledge will also allow you to...

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Interactive Marketing: Effectively Interact With Your Clients!

The need for considerable interaction from the clients arises out of simple human nature- we like to do business with people that we know. This brings about a level of security, and customers feel at...

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Online Customer Service Tips for Dealing with Online Customers!

Email etiquette and efficient phone skills come in handy when you're dealing with an online customer.read more

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Customer Profiling: Methods to Understanding Your Customers

Understanding customers is critical to your business' success and survival. Here's why and how to improve your understanding of your customers.read more

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Effective Customer Service Tips to Outshine the Competition

Good customer service is critical to your business. Here are some tips on how to provide effective customer service.read more

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Increase Business With CRM Databases and Software!

Of all the entities that influence your business success, perhaps none are as important as your customers. CRM, or Customer Relationship Management, can help you create customer relationships that are...

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Successful Online Marketing: Behavioral Marketing!

In a business world of increasing competition, small businesses are using every tool at their disposal to hold on to existing customers and get new ones. Through the use of behavioral marketing, online...

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Referral Marketing Steps to Turning Referrals into Paying Clients

Many entrepreneurs claim that more than half of their business comes from referrals and yet they don’t know how. Some get so flustered if asked about referrals turning into paying clients that they...

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Create a Customer Survey! Tips To Survey Customer Satisfaction!

When you have a small business, knowing what your target market thinks of your products and services is the key to your success. Finding out this information, however, is sometimes easier said than...

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Customer Retention Marketing & Tips for Easing Customer Fears

These days, customers are more savvy – and wary – than ever before. This is true no matter what you sell. If you want your small business to be successful, you have to know how to market to...

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Use Customer Service Testimonials to Increase Your Customer Base

As a small business owner, one of your top priorities has to be building your customer base. Here’s how to utilize the satisfied customers you already have to increase your profits.read more

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How To Maintain a Good Relationship with Your Customers!

In this competitive business environment, it is very important to have a loyal customer base. Loyal customers not only come back time after time, but they also bring along new customers, thereby...

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Tips to Persuade Clients to Buy: Potential Client Motivators!

When you have a small business, your customers mean everything – right down to your success or failure. Here are 5 reasons that customers will make their purchases from your business – or not. read more

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Customer Loyalty: 6 Tips to Gain Client Trust and Retain Client Trust

In times of tough competition, it is essential to hold on to your existing clients even as you try to rope in new ones. Here are 6 tips that will ensure that your clients continue to retain their trust...

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Tips for Handling Angry Clients to Improve Customer Satisfaction

Dealing with clients – even unhappy ones – is a fact of life when you have a small business. Here’s how to deal with them the right way.read more

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